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Managing Your SchoolMessenger Contact
Preferences for the First Time
Instructions for Activating Your Account For the First
Time — For Families
Instructions for Activating Your Account For the First
Time — For Staff
Instructions for Activating - SMS (Text Notifications)
- For Families and Staff
Frequently Asked Questions
I forgot to call within the 24 hour time
period to activate my account. What do I do?
Login to the SchoolMessenger
Contact Manager again and go through
the process again. The contact manager will generate a new email with a
new code that can be used for 24 hours again.
How many phone numbers, email addresses, and
text numbers can I have?
Right now we are limited to 4 for each.
How do I sign up for
SchoolMessenger?
Parents and guardians need to log on to the SchoolMessenger
Contact Manager ,
follow the instructions, and select how they would like to be contacted
(phone, e-mail and text message*). Parents should also review their contact
information to ensure it is accurate. See instructions above. If
you do not manage your preferences, you will receive some phone notifications,
but only for one home phone number. E-mail (e-news) and text messages will
not be included.
How do I update my primary
number contact information?
Please contact your child's school. It is
important that your child's school has up-to-date contact information in order
to reach you regarding your child.
What type of messages will I
receive from SchoolMessenger?
SchoolMessenger will be used to send everything
from snow closure alerts to attendance messages and school news. The district
can send emergency messages or general information to the entire district and
principals can send information to their school community.
How do I receive e-news or
e-mail from school?
Log in to SchoolMessenger to manage your contacts and check E-mail in the
General Outreach column. Enter your e-mail address. Select Early AM or
Emergency to receive these types of notifications via e-mail.
Is SchoolMessenger secure?
Your student's information is
stored on a secure server and all personal data is sent in an encrypted format.
SchoolMessenger has a strict privacy policy and does not sell or distribute your
contact information to any third party. Please remember, just like with any
application, if you give your password to anyone, including your child, your
contact information can be changed and messages regarding attendance, grades and
emergencies can be diverted or discontinued.
Can messages be sent in
languages other than English?
Yes, SchoolMessenger can send information in 14
languages for phone delivery, and 30 languages for e-mail delivery. Messages
will be delivered in the home language that your school has on file for your
family.
A recorded message from the
school was delivered to my home phone, I said
“hello” and no message played. What should I do?
Log on to your SchoolMessenger
account to
see a list of all messages sent to your home and review the message.
SchoolMessenger can work like a mailbox, giving you a place to review messages
you may have missed.
How can I find the log on page
for SchoolMessenger?
The log on page can be accessed through the district's
Web site or from a link on your school's Web site. You should also bookmark this
link on your computer:
https://contactme.schoolmessenger.com
I have
forgotten my password for the SchoolMessenger Contact Manager, what do I do?
Log on to the SchoolMessenger
Contact Manager and
click the link that says “Forgot your password." Follow the prompts to retrieve
your password.
Can I receive information on my
students at a long distance number?
Yes.
If
you have any questions please feel free to contact your child’s school
King George High School - 775-3535
King George Middle School - 775-2331
King George Elementary School - 775-5411
Potomac Elementary School - 663-3322
Sealston Elementary School - 775-3400
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